Definitions
The following table provides concise explanations of fundamental concepts that are helpful for gaining a deeper understanding of pinDeliver.
Symbol |
Definition |
Explanation |
|
Planning Order |
- A set of customer orders, all belonging to a specific geographical area and intended for a delivery group, and are scheduled for delivery on the same day.
- Once the route planning is completed, the planning order will be divided into routes.
- Planning orders are commonly imported using either Excel or an API.
|
|
Route |
- When a planning order is route optimized, a route is generated to transport goods to end customers. This route is specifically designed for a specified vehicle to ensure efficient delivery.
- Routes can have different statuses, including their progress and current state. These statuses include Unlocked/Locked, Not started/Started/Finished. The Unlocked/Locked status refers to whether the route can be modified or not. The Not started/Started/Finished status indicates the stage of the route, from the beginning to completion.
|
|
Delivery |
- Delivery (or a pickup) to a customer.
- Three different types of actions:
- Company defined deviation codes can be used when not delivered.
|
|
Delivery group |
- Used for dividing deliveries based on location, user permissions, or other criteria
- A user may have permissions for one or more delivery groups
- A planning order can only include orders associated with the same delivery group
|
|
Depot |
- A loading location separate from the vehicle's initial position
- Each delivery group has a depot
- Each depot is assigned an address and a default loading duration used in route optimization
- Enables reloading of vehicles during route planning, allowing the creation of routes with multiple loading stops
|
|
Vehicle |
- Associated with a delivery group
- Specific time slots for availability
- Defined starting location
- May have restrictions on factors such as weight and volume
|
|
Driver |
- Linked to one or more delivery groups
- Mandatory to have an email or a mobile phone
- Each route is assigned to a driver
|
|
Sender |
- Every delivery has a sender associated with it
- A sender can provide an email address and customer service phone number
- The sender's name, email, and phone number can be used for customer communication
|
|
Package |
- Every delivery must include at least one package
- A package can be defined by its:
- Name
- Package ID
- Quantity
- Tracking number
|